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Home · FAQ · Buyer Q&A

Do you offer a warranty on your products?

Yes, we provide a quality guarantee on all FootballGear.cc products. Our knitted fan scarves (76 designs, 18x140cm), boots, hats, and accessories are inspected before shipment. If you receive a defective item (e.g., stitching flaws or print errors), we replace it or issue a refund within 30 days of delivery. Custom-print orders (sublimation, embroidery) are covered for workmanship issues, but not for design changes after approval.

For bulk orders, we offer a 12-month warranty on structural defects (e.g., boot sole separation, glove seams). Claims require photos/videos within 48 hours of receipt. We handle all claims directly—no need to return goods unless requested.

Need details? Chat on WhatsApp +86 13515647030 or use our inquiry form for a fast response.

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